Customer Service Centers in Hong Kong and Beijing

The Group’s Hong Kong Customer Service Center was established as an alternative to its worldwide online services. To optimize its service quality, particularly in the mainland, T&F expanded its business and opened the China Customer Service Center in Beijing in January 2003, providing the following services:

• Updated news on government textiles policies
• Latest textiles quota prices
• Textiles quota distribution and export
• Textiles quota information

The Group’s professional quota service consultants also provide quality quota price analyses and after-sales services to customers all over the PRC. Customers can keep abreast of the latest market developments and price trends and grasp every opportunity.